Jr Bilingual (French/English) Administrative Assistant to provide administrative support to clinicians by completing administrative tasks - 19051

Jr Bilingual (French/English) Administrative Assistant to provide administrative support to clinicians by completing administrative tasks - 19051 Location- 100% Remote Duration- 3 months, Strong possibility of extension Hours- 7.5 Hours a day Responsibilities- Billing for appointments Ensuring important issues and concerns are communicated appropriately and are properly addressed within an appropriate period of time Filing and retrieving patient records Protects patient rights by maintaining confidentiality of personal and financial information Effectively and efficiently facilitate relationship with the clinical team Provides feedback, suggestions and participates in continuous process improvement Ensure protection of patient data accessed as part of job responsibilities Manage incoming documents in the EMR Notifying patients of incoming labs, diagnostics, referrals Coordinating care for patients which may include booking follow up appointments, providing results, and assisting with other administrative requests; Coordination of Rx clarification between clinical team and pharmacy Manager incoming calls and voicemails Conduct proactive care follow ups with patients Manage outgoing referrals and ensure timely care for patients Monitoring internal systems for incoming requests from the clinical team and respond as required Must have skills: Bilingualism ( French , English) 1. Available for all of these working shifts in Eastern time zone: 2pm to 3am EST - weekdays 11am to 3am EST - weekends First 2 weeks of training 9am to 5pm EST Knowledge of medical terminology , experience handling confidential medical records or physical charts Private clinic, Dental clinic , or primary care experience is an asset Excellent communication and interpersonal skills to collaborate effectively with the medical team and patients Nice to have skills : Technical skills Experience working in a clinic Experience working with a CRM (customer relation management tool) and EMR software (electronical medical records) Nice to have skills: 1. Technical skills 2. Experience working in a clinic Apply

Location: Toronto, CA

Posted Date: 9/28/2024