Client Admin Manager

The Client Admin Manager will be responsible for managing and overseeing the administrative functions related to client accounts. This individual will play a key role in ensuring the smooth and efficient operation of client services, as well as maintaining strong relationships with clients. Key Responsibilities: - Act as the primary point of contact for client inquiries, concerns, and requests - Coordinate communication and collaboration between clients and internal teams - Manage client accounts, including account setup, billing, and contract administration - Ensure timely and accurate completion of client deliverables - Monitor and track client satisfaction and identify opportunities for improvement - Develop and maintain strong relationships with clients, based on trust and transparency - Work closely with the sales team to identify upsell and cross-sell opportunities - Provide regular updates and reports to senior management on client account status and performance. Qualifications: - Bachelor's degree in Business Administration, Marketing, or related field - Minimum 3-5 years of experience in client services, account management, or a related field - Strong communication and interpersonal skills - Excellent organizational and time-management abilities - Proven track record of successfully managing client relationships - Familiarity with CRM software and other client management tools - Ability to work effectively in a fast-paced, dynamic environment - Strong problem-solving skills and attention to detail. The Client Admin Manager at the PnS Group will be a critical member of the team, responsible for ensuring the success and satisfaction of our clients. This individual will play a key role in driving business growth and maintaining long-term client relationships. If you meet the qualifications and are passionate about delivering exceptional client service, we would love to hear from you. Apply today to join our team at the PnS Group.

Location: Gauteng, ZA

Posted Date: 9/28/2024