Roofing Service Line Manager

What we offer

• Excellent health benefits plan, including medical, vision, and dental options
• 401(k) with company match
• Company profit sharing plan
• Generous paid time-off and paid holidays
• Paid parental leave
• Company-paid mental health benefit through Headspace
• 2 free on-site fitness rooms
• Employee Assistance Program
• Employee Resource Groups
• Personal and professional development program

Job Summary

The Roofing Service Line Manager will lead the development and growth of the roofing service line at SERVPRO. The ideal candidate will possess extensive knowledge in managing a successful roofing business, staying ahead of market trends, understanding customer needs, and business plan development. This role will involve collaborating with cross-functional teams, including marketing, construction, and product resources, to ensure that roofing services meet market demand and align with company goals. The Roofing Service Line Manager will report to the Director of Service Line Development.

You will

• Lead a cross-functional team in developing and implementing a strategy for the roofing service line
• Conduct market research to identify user personas, trends, opportunities, and competitive analysis in the roofing industry
• Lead end-to-end service development, including a business growth model and organizational structure
• Ensure roofing services meet regulatory, safety, and quality requirements
• Work with procurement teams to optimize roofing material offerings for franchises
• Create and deliver training materials and presentations for franchises
• Oversee roofing services training opportunities for franchises
• Analyze feedback and data to identify opportunities or improvements
• Manage support provided to franchises and Regional Directors of Operations to improve franchise performance associated with roofing services

You have

• Minimum of five years' experience in the roofing business, with proven leadership abilities in a complex environment
• Strong knowledge of roofing materials, estimating processes, installation processes, and industry regulations
• Strong analytical skills and experience with business finances and operations
• Strong interpersonal and leadership skills
• Advanced knowledge of Microsoft Office
• Excellent written and oral communication skills
• Bachelor's degree in business administration, project management, or comparable experience in a construction management role
• Ability to travel overnight 10-15% per month

About SERVPRO

For over 50 years, SERVPRO® has been a trusted leader in fire and water cleanup and restoration services, mold mitigation, construction, biohazard and pathogen remediation throughout the United States and Canada. Our 2,200+ individually owned and operated franchises are supported by our dedicated headquarters team. We strive to cultivate a professional community that respects and celebrates the things that make us unique, the things we share, and the collaborative spirit we bring to the work we pursue together.

SERVPRO is an equal opportunity employer. All applicants will be considered for employment without attention to age, race, color, religion, gender, sexual orientation, national origin, veteran or disability status.