Mail Clerk

JLL has an opportunity for a Mailroom Clerk to join our team in New York, NY. If you pride yourself on providing exceptional customer service and enjoy working in a fast-paced environment, we want to hear from you!

In this role, you will be responsible for receiving, sorting, and scanning incoming mail and/or packages to distribute to departments or individuals. You will collect and meter outgoing mail and packages and deliver them to the respective drop-off box in the building.

Here is some of what your day will look like:

Mail Organization
Sort and collate mail promptly as some documents may be time-sensitive

All bankruptcy letters must be stamped and delivered the same day to the litigation team on the 4th floor

Sort mail, such as returned letters, adjustments, bills, orders, and payments, and dispose of junk mail

Resolve issues with incorrect, returned mail, and record registered mail

Receive outgoing mail and apply correct postage (no personal mail)

Fold letters, circulars, or other documents and insert them into envelopes for distribution, and arrange for pickup of outgoing mail

Open and scan contracts and upload them to the client's electronic filing system.

All regular mail must be picked up from stations periodically throughout the day. All items picked up before noon must be stamped and placed in the mail bin on the lower level to ensure that the mail is going out timely.

Mail Distribution
Place mail in proper piles for distribution

Process outgoing shipments (Fed-Ex, UPS, DHL, and USPS), and weigh mail to determine the correct postage

Place mail in bins and deliver to individuals or their mail slots

Walk to the post office to drop off mail in all weather conditions

Office Assistance
Perform hospitality services and minor housekeeping items

Ensure the office is adequately stocked with mail supplies, and stock copy rooms and printing devices

Provide support for small office moves, and set up and tear down conference rooms

Here is who we are looking for:
Required:
A high school diploma or GED equivalent

1+ years of customer service and office experience

Basic computer skills, precisely word processing and database entry, and knowledge of fax and scanning machines

Must be able to lift a minimum of 50 lbs. and can be on your feet most of your day

Preferred:
1 + years of previous mailroom experience and shipping/receiving

The schedule is Monday - Friday 8 a.m. - 5 p.m. with overtime as needed.