EDI SPECIALIST III - IBM STERLING

Job Title: EDI Specialist III

Who We Are: USCS is driven to advance, innovate and serve companies seeking the best service, facilities, and logistics in the cold chain. We are employee focused, an equal employment opportunity employer and would love to have you join our team.

Position Overview:

We are seeking a talented and experienced EDI Support Analyst with expertise in IBM Sterling B2B Integrator to join our team. The ideal candidate will have a strong background in Electronic Data Interchange (EDI) and hands-on experience in providing technical support for EDI transactions using the IBM Sterling B2B Integrator platform. The EDI Support Analyst will be responsible for ensuring the smooth operation of EDI processes, resolving technical issues, and optimizing EDI workflows to meet business requirements. This position offers an exciting opportunity to work with cutting-edge technology and contribute to the success of our EDI and B2B Integration initiatives.

Responsibilities:

· Provide technical support for EDI transactions, including troubleshooting issues related to data transmission, document processing, and system integrations using IBM Sterling B2B Integrator.

· Monitor EDI workflows and transaction logs within IBM Sterling B2B Integrator to identify errors, failures, or performance issues, and take proactive measures to resolve them in a timely manner.

· Collaborate with internal stakeholders and external trading partners to troubleshoot and resolve EDI-related issues, ensuring compliance with EDI standards and specifications.

· Configure and maintain EDI maps, trading partner profiles, communication protocols (e.g., AS2, FTP), and business process workflows within IBM Sterling B2B Integrator.

· Develop, modify, and maintain custom services, adapters, and business processes within IBM Sterling B2B Integrator to support EDI transactions and integration with internal systems.

· Conduct regular audits and validations of EDI data to ensure accuracy, completeness, and compliance with business rules and regulations.

· Document EDI processes, configurations, and troubleshooting procedures within IBM Sterling B2B Integrator, and provide training to end-users as needed.

· Stay updated on emerging technologies, trends, and best practices in EDI and B2B integration, and recommend improvements or enhancements to existing systems.

· Collaborate with cross-functional teams, including IT, operations, and customer service, to implement new EDI initiatives and streamline business processes.

Qualifications:

· Bachelor’s degree in computer science, Information Technology, or related field. Sufficient on-the-job experience will be considered.

· Proven experience in EDI support roles, with a strong understanding of EDI concepts, standards (e.g., ANSI X12, EDIFACT), and connection protocols (e.g., AS2, FTP).

· Hands-on experience with IBM Sterling B2B Integrator, including configuration, customization, mapping, translation, routing, trading partner management and troubleshooting.

· Knowledge of B2B integration concepts, such as

· Excellent analytical and problem-solving skills, with the ability to troubleshoot complex technical issues and implement effective solutions.

· Strong communication and interpersonal skills, with the ability to collaborate effectively with internal teams and external partners.

· Detail-oriented with a commitment to accuracy and quality in all aspects of work.

· Ability to manage multiple priorities and deadlines in a fast-paced environment.

Other Abilities You Will Need to Have: The physical demands described below are representative of those required of an individual performing the essential duties of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties.

• Good arithmetic, reading, and typing skills

• Sit and/or stand for extended periods of time

• Be able to see, speak and hear

• Ability to work overtime as needed

• May require physical effort associated with using the computer to access information, or occasional standing, walking, lifting needed to carry out everyday activities.

• Understand and follow verbal instruction, written instruction and company policies.

• A starter that can work independently and coordinate with others

• Follow safety procedures at all times.

• Ability to manage stress and productivity guidelines

The Standard Details:

• Always maintain a professional manner in appearance and communications.

• Participate in staff and/or customer meetings if required.

• Initiate action to prevent the occurrence of any non-conformities relating to product, process, and quality systems.

• Identify and record any issues relating to product, processes and/or quality.

• Initiate, recommend, or provide solutions through appropriate channels.

• Verify the implementation of solutions.

• Follow posted security procedures at all times while in the building.

• Participate in Safety and Educational Training.

What’s In It For You:

A great company with great people. Full-time employees not under contract are offered: 401K and Educational Assistance after 1 year; If elected, Blue Cross Blue Shield after 30 days of service; Company Life Insurance; and a bunch of other great perks.

Things We Need To Mention:

• The above job description may not include all tasks necessary to complete the job.

• Job functions may vary based on area of operation. The job description is a listing of the most common tasks the associate will be required to perform in that job area.

• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties.