Associate Tech Specialist

Hello,

Hope you are doing well !

Let me know if you are interested in below position.

Position - Associate Tech Specialist (windows & VMware admin)

Location - Oklahoma City, OK (Onsite)

Duration - Fulltime Position

Job-Description:

• TO contribute TO a project ON a given technology OR domain AND remain abreast WITH developments IN that technology OR domain.
• Basis the expertise, support the evaluation OF the impact OF technology ON existing technology AND systems Be involved IN designing systems.
• Assess the effectiveness OF technology resources already IN use OR OF NEW systems that are being implemented.
• WORK ON the impact OF changes AND modification OF systems.
• Ensure the optimization, validation, AND approval OF technology application TO customer products.
• Fully understand ALL relevant customer technical requirements, processes, procedures, limitations AND CONSTRAINTS AS well AS TechM's technology, resources, capabilities, limitations AND constraints.
• WORK WITH the project team TO identify AND harness technical resources AND capabilities required TO deliver production AND quality metrics AS defined BY customers
• Guide technical team through project implementation phase. Perform ALL activities related TO maintaining successful knowledge management including re usage, accuracy AND efficiency.
• Promote team WORK, motivate, mentor AND develop subordinates.
• Provide application production support AS per process /RACI (Responsible, Accountable, Consulted AND Informed) Matrix.
• To plan, execute, control and ensure closure of projects, while managing people and delivery excellence in all parameters of time, cost and processes in projects.
• Drive execution of the project roadmap and manage entire project lifecycle from strategy planning to tactical activities.
• Ensure high customer connect for the project, building processes for all relevant team members to engage with the customer.
• Ensure completion of Project Satisfaction Report and relevant survey and feedback mechanisms.
• Guide the launch of project from concept to delivery by managing the project and governing the overall budget.
• Articulate and explain designs and constraints to stakeholders after understanding customer perspective.
• Ensure compliance to internal tools.
• Sensitize the team to go beyond the immediate deliverables to assess how to provide greater value to the customer on an ongoing basis.
• Determine methodology and processes for quality planning (in concurrence with project planning), define standards to use, document quality criteria and quality measurement processes, face audits and project process monitoring.
• Review project profitability and other agreed parameters and provide relevant status reports to the management and customer.
• Ensure steering committee meetings and other regular meetings with customer.
• Develop supporting documentation and materials including demonstrations, presentations and other tools to ensure solutions are easy to manage and repeatable.
• Create and maintain project level dashboards to enable effective project management.
• Promote team work, motivate, coach and develop people in the team to build functional skills and desired behaviours to deliver results.
• Ensure high levels of engagement within the team.
• Manage complex scenarios effectively like business risks, multiple vendor issues, code red situations etc. and customer expectations without impacting associates adversely.
• Provide technical and other guidance as required to the team and assess the performance of the associates.
• Helping the team achieve a high level of performance and quality, holding teams accountable for their work, removing obstacles, and mentoring less experienced team members.
• Defining the project's schedule and scope while balancing this with timely and regular value deliveries, and organizing and leading working and project status meetings.
• Delivering Agile projects that offer outstanding business value to the users.
• Supporting the product owner in managing communications with stakeholders, managing customer's expectations for deliverables, and implementing an effective project governance system.