BA/Business Analyst

Job Title - Business Analyst

Location - Dallas, TX (Onsite)

Employment Type - FTE

JC# 2026187

Job Description -

1. Customer requirements gathering and engagement

1. 1. Interface and coordinate with client engagement partners to understand the RFP/ RFI requirements
   2. Detail out scope documents, functional & non-functional requirements, features etc ensuring all stated and unstated customer needs are captured
   3. Construct workflow charts and diagrams, studying system capabilities, writing specification after thorough research and analysis of customer requirements
   4. Engage and interact with internal team - project managers, pre-sales team, tech leads, architects to design and formulate accurate and timely response to RFP/RFIs
   5. Periodic cadence with customers to seek clarifications and feedback wrt solution proposed for a particular RFP/ RFI and accordingly instructing delivery team to make changes in the design

1. Engage with delivery team to ensure right solution is proposed to the customer

1. 1. Periodic cadence with delivery team to:

1. 1. 1. Provide them with customer feedback/ inputs on the proposed solution
      2. Review the test cases to check 100% coverage of customer requirements

• Conduct root cause analysis to understand the proposed solution/demo/ prototype before sharing it with the customer

1. Deploy and facilitate new change requests to cater to customer need sand requirements
2. Support QA team with periodic testing to ensure solutions meet the needs of businesses by giving tim
3. Support Project Manager/ Delivery Team in delivering the solution to the customer

1. 1. Define and plan project milestones, phases and different elements involved in the project along with the principal consultant
   2. Drive and challenge the presumptions of delivery teams on how will they successfully execute their plans

• Ensure Customer Satisfaction through quality deliverable on time

Thanks & Regards

Location: Highland Park, TX, US

Posted Date: 9/27/2024