Sureserve Group
Project Coordinator
Job Location
Whiteinch, United Kingdom
Job Description
Now hiring: Project Coordinator
At Everwarm, excellence is not just an expectation; it's our standard. With a driven team of over 500 professionals, we are at the forefront of providing stellar asset and energy services across the UK. Our mission is simple yet powerful: to elevate the quality of life in the communities we serve by innovating and improving the spaces where people reside, work, and gather. We're currently seeking a Project Support Coordinator who shares our commitment to quality, service, and environmental improvement.
Role Overview:
We are currently recruiting for a Project Coordinator to join our team on a full time, permanent basis. This role covers a range of administration duties, you will provide excellent day to day customer service to our clients and support engineers in the field.
Duties & responsibilities:
Receive and respond to telephone and/or email queries from clients, residents and other colleagues in a timely manner.
Monitor and update resident satisfaction, complaint, and defect KPI spreadsheets as required.
Measuring compliance of the work.
Provide telephone and email support to engineers for non-technical enquiries.
Have a sound understanding and appreciation of the works being carried out and able to translate this simply and effectively whilst talking to both internal and external customers.
Prepare and raise material orders/requisitions as required to meet the programme.
Ensure all relevant files/documents/correspondences are filed correctly within specific contract/project directories.
Documentation control and update.
Input and maintain data on the management system.
Attend meetings when required, e.g. programming meetings and team meetings.
Provide feedback/comments on failure(s) or requirement
Skills & experience:
Previous office administration experience gained within a fast-paced environment.
Understanding of basic principles of Office Practice.
Provide excellent customer service and the ability to build relationships with clients.
What We Offer:
Salary £26,500 per annum
40 hours per week
Employer contributed pension scheme
Employee Assistance Programme with 24 hours telephone and online access
32 days annual leave (Inc. statutory bank holidays and Christmas and New Year Closure!)
Sureserve Group Academy programme that acknowledges the success of our trainees and apprentices
Sureserve Group Legends scheme, with a reward for the ultimate legend!
Employee engagement events to bring together colleagues and families e.g. Everwarm Family Fun Day, Summer BBQ, Christmas Night out!
Access to Flexible Benefits Scheme (including buy holidays, discount to retailers, bike to work scheme, Healthshield care plan, and many more).
Everwarm (part of the Sureserve Group) is committed to creating a diverse and inclusive workplace. We celebrate individual differences and believe that they contribute to our collective success. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status
Location: Whiteinch, GB
Posted Date: 9/27/2024
At Everwarm, excellence is not just an expectation; it's our standard. With a driven team of over 500 professionals, we are at the forefront of providing stellar asset and energy services across the UK. Our mission is simple yet powerful: to elevate the quality of life in the communities we serve by innovating and improving the spaces where people reside, work, and gather. We're currently seeking a Project Support Coordinator who shares our commitment to quality, service, and environmental improvement.
Role Overview:
We are currently recruiting for a Project Coordinator to join our team on a full time, permanent basis. This role covers a range of administration duties, you will provide excellent day to day customer service to our clients and support engineers in the field.
Duties & responsibilities:
Receive and respond to telephone and/or email queries from clients, residents and other colleagues in a timely manner.
Monitor and update resident satisfaction, complaint, and defect KPI spreadsheets as required.
Measuring compliance of the work.
Provide telephone and email support to engineers for non-technical enquiries.
Have a sound understanding and appreciation of the works being carried out and able to translate this simply and effectively whilst talking to both internal and external customers.
Prepare and raise material orders/requisitions as required to meet the programme.
Ensure all relevant files/documents/correspondences are filed correctly within specific contract/project directories.
Documentation control and update.
Input and maintain data on the management system.
Attend meetings when required, e.g. programming meetings and team meetings.
Provide feedback/comments on failure(s) or requirement
Skills & experience:
Previous office administration experience gained within a fast-paced environment.
Understanding of basic principles of Office Practice.
Provide excellent customer service and the ability to build relationships with clients.
What We Offer:
Salary £26,500 per annum
40 hours per week
Employer contributed pension scheme
Employee Assistance Programme with 24 hours telephone and online access
32 days annual leave (Inc. statutory bank holidays and Christmas and New Year Closure!)
Sureserve Group Academy programme that acknowledges the success of our trainees and apprentices
Sureserve Group Legends scheme, with a reward for the ultimate legend!
Employee engagement events to bring together colleagues and families e.g. Everwarm Family Fun Day, Summer BBQ, Christmas Night out!
Access to Flexible Benefits Scheme (including buy holidays, discount to retailers, bike to work scheme, Healthshield care plan, and many more).
Everwarm (part of the Sureserve Group) is committed to creating a diverse and inclusive workplace. We celebrate individual differences and believe that they contribute to our collective success. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status
Location: Whiteinch, GB
Posted Date: 9/27/2024
Contact Information
| Contact | Human Resources Sureserve Group |
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