Newport City Homes

Estates Caretaker

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Job Location

Newport, United Kingdom

Job Description

Vacancy: Estates Caretaker

Closing Date: Sunday 7 October

Shortlisting Date: Monday 8 October

Interviews: Monday 14 October

Salary: £23,677.30

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About the vacancy:

In this role you will ensure the clean, safe, and tidy appearance of our estates, respective areas, and their environment. This includes a commitment to provide a strong community focus to improve the lives of our customers/residents, demonstrate Newport City Homes' equal opportunities, Health & Safety, and customer service standards in all activities. Ensure that customers engagement and participation is at the heart of all activities. Ensuring the activities of the organisation are conducted to the highest standards of integrity and professionalism in accordance with all relevant legislation.

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Specifically, you will:

  • Communicate effectively with residents, internal trade teams and external contractors to ensure excellent customer service.
  • When required, clearing of blocked bin chutes, topping of communal bins, cleaning of communal areas, including bin areas, staircases and landings of flats and maisonette blocks.
  • General clearance of litter and fly tipping on NCH land including shrub beds, small, landscaped areas and garage/car parking areas and removal of sharps and drug paraphernalia.
  • To conduct daily safety checks of the allocated works vehicle and record the findings in the appropriate manner.
  • Removal of weeds and overgrowth from NCH land including communal areas, footpaths, lanes, and open areas as agreed.
  • Correctly dispose of waste in line with Statutory Waste Regulations, such emptying of blue street bins, topping waste and recycle bins and placing and resisting communal bins of the multi-storey flats ready for collection.
  • Communicate and enforce an anti-fly tipping ethos to achieve and maintain minimum fly-tipping on estates. Educate residents to correctly dispose of waste and recycling.
  • Resident participation at meetings and community events when required. Moving of items from one location to another, i.e., furniture from schemes etc.
  • Work with multi agencies on estates specific issues and projects including NCH colleagues, Community groups, PCSO's etc.
  • Assisting with tidying of gardens of void and tenanted properties when requested.
  • Removal of graffiti from all surfaces within the estate area and NCH buildings including cleaning and painting of walls, fences including over painting where necessary. Report back to Line Manager any incident of offensive/racist graffiti.
  • Undertake inspections and clearance of
  • Contribute to combating anti-social behaviour by witnessing and reporting incidents to appropriate colleagues including NCH Management, Community Safety Wardens, and Police where appropriate.
  • Working to Estates standards to provide a clean and safe environment and reporting issues relating to quality etc. of that of Estates external contractors such as Grounds Maintenance, Refuse and Cleaning Services etc.
  • Responsibility for maintaining adequate stock of materials and its safe storage.
  • To ensure that the equipment owned by NCH is appropriately used and stored securely.
  • To be able to prioritise workload and maintain accurate records for monitoring purposes.
  • During winter months ensure NCH grit bins are replenished and to clear snow off main footpaths or walkways and spread grit as per the NCH gritting policy.
  • Assist in maintaining a risk-based inspection regime for all NCH areas to satisfy NCH obligations in relation to public health & safety and to minimise potential liability claims.
  • To observe all regulations related to Health & Safety at Work such as COSHH, Asbestos Awareness, Manual Handling, and the Organisation's Health & Safety Policy.
  • To assist fellow caretakers and other members within the estates team when required.
  • When required conduct ground's maintenance works, vegetation removal, hedge and grass cutting and the treatment of weeds, moss, and knotweed. Using appropriate equipment e., hand tools, power machinery and vehicles with relevant training.
  • Work collaboratively with all other service areas to ensure that works delivery is fit for purpose and capable of delivering Value for Money services across the business portfolio of activities.
  • To mentor, coach and develop apprentices and other members of staff.
  • Work collaboratively with colleagues and stakeholders across the business internally and externally.
  • To always work in a safe and appropriate manner to meet the duties and responsibilities within the Health and Safety policies and procedures of the association.
  • Additional, reasonable duties as required.

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(Please refer to the attached role profile for more information.)

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For further information about the role, please contact

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Application Process:

We require an application form to be completed for every role (simply hit apply now).

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We do not require recruitment agency support at this time - all speculative CV's will be treated as a direct application.

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Your NCH, our comprehensive benefits package:

We believe NCH is a great place to work and it's important to us that our people feel the same way.

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As well as offering varied and fulfilling careers, we want every colleague to feel appreciated. That means having the best possible benefits package, the flexibility to maintain a great work-life balance and the opportunity to achieve your full potential.

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Enhanced Pension Scheme:
We operate two pension schemes, one with Aviva Pensions, and one with the Local Government Pension Scheme (LGPS). Aviva Pensions is a defined contribution pension scheme. LGPS is a defined benefit pension scheme with generous employer contribution values. You may be able to transfer in any other pension you have within your first year of service.

Enhanced Annual Leave:
You'll start on 25 days annual leave (+ Bank Holidays) which would increase to 30 days following 3 years' service.

Agile Working Policy (dependent on role):
NCH work with the philosophy that 'work is something you do rather than somewhere you go.'

Health and Wellbeing:
We have many health and wellbeing policies and initiatives such as Cycle to Work, Enhanced Maternity/Paternity/Adoption and Sick leave and a sabbatical leave policy.

Development:
We offer many professional and personal development options such as paying for professional membership, sponsored study opportunities and career progression and development.

Social Events Committee
Subsidized events available for colleagues and their families to attend! Examples of trips include Drayton Manor, Legoland, and buses to visit Christmas Markets in London and Birmingham!

Sabbatical Leave Policy:
An opportunity to apply for up to 12 months of sabbatical leave once you have worked with us for 3 years. Allowing you to finish writing that book or taking time to tick a few destinations off your bucket list!

Recognition Awards:
We run a colleague led recognition award which encourages colleagues to recognize the achievements of their peers and celebrate the fantastic work we have carried out over the past 12 months.

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About Newport City Homes

Newport City Homes (NCH) has a significant presence in South-East Wales, we have a responsibility to make sure our customers, communities and colleagues are given opportunities to grow and succeed as we respond to the significant challenges ahead.

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Here at NCH, our true responsibility is to ensure that we create an environment that is equal and fair for all, but this does not mean simply treating everyone the same. As an employer we want everyone to feel supported, valued and treated with respect and kindness, this touches on every aspect of who we are as an association and is one of the cornerstones of how we work. That is why inclusion is one of our values and why we are building our systems, processes and actions around positively promoting a sense of belonging.

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As a housing provider our ambition is to provide an excellent customer experience, we want to grow and develop our homes and communities and to be agile and innovative in our approach to solving problems and making decisions. We have three strategic commitments that cut across all our activities and decisions and collectively they enable us to achieve our NCH Strategy 2025, by ensuring we make joined up decisions and choices that make the best use of our resources, have the greatest combined impact and make a positive difference.

Our Values

Active - We take action and get things right first time

Collaborative - We work hard to earn the trust of customers and colleagues

Inclusive - We celebrate our differences and embrace diversity in people and ideas

Trusted - Individually we're good, but together we're great

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NCH strives to be an equal opportunities employer and welcomes applications from all sections of the community.


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Location: Newport, GB

Posted Date: 9/27/2024
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Contact Information

Contact Human Resources
Newport City Homes

Posted

September 27, 2024
UID: 4867859910

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