Project Delivery Officer (Synergy Programme)

While no two days will be the same, the responsibilities may vary from role to role but include:

• Supporting the team to deliver business change and engagement objectives and contribute to the wider programme, delivering the business case benefits and outcomes.
• Planning and scheduling Supporting the effective planning, scheduling and implementation. Maintaining project plans and reporting on progress, ensuring that all opportunities, issues and risks are fully understood; escalating as appropriate. Supporting the change control process, as required.
• Stakeholder engagement - Support communications with internal and external stakeholders, building effective and collaborative relationships across the programme, and beyond to confidently challenge, influence and negotiate positive outcomes and solutions. Ensure Change Management processes are followed to agree and document changes to deliverables as agreed with stakeholders.
• Monitoring and reporting Support project controls, reporting to the Delivery Manager/ PMO about the project status. Develop project performance reports.
• Governance - Supporting effective decision making and governance; including service readiness rehearsals, reporting and engaging in mechanisms that hold the programme to account on delivery; including compliance with GDPR and maintaining an effective audit trail of key design decisions and engagements.
• Assurance - Support with assurance activities and action recommendations. Organise assurance processes as required. Business and Technical implementation readiness.
• Delivery planning - Commission and draft briefing papers and key documents to completion. Develop and generate planning reports and data to align with governance reporting processes to support effective decision making.
• Support secretariat duties as required including arranging meetings, delivering meaningful outputs, auditable logs, and records for Synergy governance boards for several large-scale, complex and cross-Government meetings.
• Financial control Support management of project spend and contribute to the compilation of budgets. Contribute to programme business cases.
• Risks and Issues Support the monitoring and managing of potential risks and issues, developing mitigating actions and escalating as appropriate.

Person specification

As we are recruiting for a number of roles, we require candidates to meet all of the following essential criteria. Where there are high volumes of applications, an initial sift will be conducted on the lead criteria before progressing to a full sift or straight to interview.

Essential

• Knowledge and experience of working in large scale projects and programmes, including in IT-enabled business change projects, involving multiple delivery partners in an ambiguous environment. (Lead Criteria)
• Stakeholder Engagement Ability to build and maintain effective relationships with a variety of stakeholders; as well as external partners to deliver business outcomes, especially in a fast-paced environment of change. Able to communicate both verbally and in-writing with stakeholders to a high professional standard.
• Risk and Issues Management - Awareness of programme risk management. Awareness of identifying and managing risks and issues, including reporting and escalation.
• Planning- Awareness of programme and project planning and organising discrete pieces of work within a wider programme, establishing processes, whilst working to tight deadlines with a meticulous attention to detail.
• Problem solving skills and experience of solving problems, relying on creativity, individual judgement, and expertise to deliver more effective business solutions to continuously improve processes and ways of working.
• Data Analysis - An ability to gather and analyse information, data, insight and evidence, using analytical skills to inform decisions on complex issues and deliver more effective business solutions.
• MS Office 365 - Working knowledge of MS Office applications, particularly use of MS Project, SharePoint, Excel and PowerPoint.

Behaviours

We'll assess you against these behaviours during the selection process:

• Working Together
• Communicating and Influencing
• Changing and Improving
• Delivering at Pace

Benefits

Alongside your salary of 35,711, Department for Work and Pensions contributes 10,345 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.

• Learning and development tailored to your role.
• An environment with flexible working options.
• A culture encouraging inclusion and diversity.
• A Civil Service pension with an average employer contribution of 28.97%.

Location

Applicants should apply for suitable posts where they can travel to and from their home office location daily within a reasonable time.

Please be aware that this role can only be worked in the UK and not overseas. Relocation costs will not be reimbursed.

Some travel to other Hubs/offices may be required as part of this role.

Hybrid Working

This job role may be suitable for hybrid working, which is where an employee works part of the week in their DWP office and part of the week from home. This is a voluntary, non-contractual arrangement and your office will be your contractual place of work. The number of days that anyone will be able to work at home will be determined primarily by business need but personal circumstances and other relevant circumstances will also be taken into account. If you are successful, any opportunities for hybrid working, including whether a hybrid working arrangement is suitable for you, will be discussed with you prior to you taking up your post.

Benefits

Alongside your salary, the Department for Work and Pensions contributes 28.97% towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.

We also have a broad benefits package built around your work-life balance which includes:

• Working patterns to support work/life balance such as job sharing, term-time working, flexi-time and compressed hours.
• Generous annual leave at least 23 days on entry, increasing up to 30 days over time (prorata for part time employees), plus 9 days public and privilege leave.
• Support for financial wellbeing, including interest-free season ticket loans for travel, a cycle to work scheme and an employee discount scheme.
• Health and wellbeing support including our Employee Assistance Programme for specialist advice and counselling and the opportunity to join HASSRA a first-class programme of competitions, activities and benefits for its members (subscription payable monthly).
• Family friendly policies including enhanced maternity and shared parental leave pay after 1 years continuous service.
• Funded learning and development to support progress in your role and career. This includes industry recognised qualifications and accreditations, coaching, mentoring and talent development programmes.
• An inclusive and diverse environment with opportunities to join professional and interpersonal networks including Womens Network, National Race Network, National Disability Network (THRIVE) and many more.

Things you need to know

Selection process details

This vacancy is using Success Profiles (opens in a new window) , and will assess your Behaviours, Strengths and Experience.

Application

Applications should be made via CS Jobs. You will be required to complete a Civil Service Judgement Test.

After submission of the first stage of your application you will be invited to complete a Civil Service Judgement Test. If you successfully pass the test, you will be invited to complete the final stage of the application.

Please complete the online test as soon as possible (within 24-48 hours is recommended), the closing date for the tests is 23:55 on Friday 11th October. If yo u fail to complete the online test before the deadline your application will be withdrawn. Guidance for the test will be available when you are invited to take the test. The tests are administered online and accessed via the CS Jobs website.

As part of the application process you will be asked to complete a CV and 1000 word Personal Statement. Further details around what this will entail are listed on the application form.

A CV is requested but will not be assessed, so please put the bulk of your evidence in your Personal Statement.

Sift

Selection will take place by sift based on the person specification. If a high volume of applications are received, an initial sift will be conducted using the lead criteria:

• Knowledge and experience of working in large scale projects and programmes, including in IT-enabled business change projects, involving multiple delivery partners in an ambiguous environment.

Candidates who pass the initial sift may be progressed to a full sift or straight through to interview.

At interview, we will select based on behaviours and strengths. There may also be a presentation; details of which will be shared with candidates that progress to interview. The behaviours we will select on are:

• Working Together.
• Communicating and Influencing.
• Changing and Improving.
• Delivering at Pace.

Sift and interview dates to be confirmed.

Your interview will either be conducted face to face or by video. You will be notified of the location if you are selected for interview.

Further Information

Find out more about Working for DWP

A reserve list may be held for a period of 6 months from which further appointments can be made.

Any move to DWP from another employer will mean you can no longer access childcare vouchers. This includes moves between government departments. You may however be eligible for other government schemes, including Tax Free Childcare. Determine your eligibility at https://www.childcarechoices.gov.uk

If successful and transferring from another Government Department a criminal record check may be carried out.

In order to process applications without delay, we will be sending a Criminal Record Check to Disclosure and Barring Service on your behalf.

However, we recognise in exceptional circumstances some candidates will want to send their completed forms direct. If you will be doing this, please advise Government Recruitment Service of your intention by emailing Pre-EmploymentChecks.grs@cabinetoffice.gov.uk stating the job reference number in the subject heading.

The Civil Service values honesty and integrity and expects all candidates to abide by these principles. Please ensure that all examples provided in your application are taken directly from your own experience and that you describe the examples in your own words. Applications will be screened and if evidence of plagiarism or copying examples/answers from other sources is found, your application will be withdrawn. Internal DWP candidates may also face disciplinary action.

Before applying for this vacancy, current employees of DWP should check whether a successful application would result in changes to their terms & conditions of employment, e.g. mobility, pay, allowances. Civil Servants that would transfer into DWP from other government organisations, following successful application, will assume DWP's terms & conditions of employment current on the day they are posted, unless DWP has stated otherwise in writing.

Applicants who are successful at interview will be, as part of pre-employment screening, subject to a check on the Internal Fraud Database (IFD). This check will provide information about employees who have been dismissed for fraud or dishonesty offences. This check also applies to employees who resign or otherwise leave before being dismissed for fraud or dishonesty had their employment continued. Any applicants details held on the IFD will be refused employment.

A candidate is not eligible to apply for a role within the Civil Service if the application is made within a 5 year period following a dismissal for carrying out internal fraud against government.

New entrants are expected to join on the minimum of the pay band.

Reasonable Adjustment

At DWP we value diversity and inclusion and actively encourage and welcome applications from everyone, including those that are underrepresented in our workforce.

We consider visible and non-visible disabilities, neurodiversity or learning differences, chronic medical conditions, or mental ill health. Examples include dyslexia, epilepsy, autism, chronic fatigue, or schizophrenia.

If you need a change to be made so that you can make your application, you should contact Government Recruitment Service via DWPRecruitment.grs@cabinetoffice.gov.uk as soon as possible before the closing date to discuss your needs.

Complete the Reasonable Adjustments section in the Additional requirements page of your application form to tell us what changes or help you might need further on in the recruitment process. For instance, you may need wheelchair access at interview, or if youre deaf, a Language Service Professional.

If you are experiencing accessibility problems with any attachments on this advert, please contact the email address in the 'Contact point for applicants' section.

Feedback will only be provided if you attend an interview or assessment.

Security

Successful candidates must undergo a criminal record check.

People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements

This job is broadly open to the following groups:

• UK nationals
• nationals of the Republic of Ireland
• nationals of Commonwealth countries who have the right to work in the UK
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
• Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements (opens in a new window)

Working for the Civil Service

The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window) .

The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.

The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.

Diversity and Inclusion

The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window) .

Location: Leeds, GB

Posted Date: 9/27/2024