Microsoft Dynamics Consultant

Role: Senior Dynamics 365 Functional Consultant

Start Date: November 2024

Contract Length: 12 Months

Work Location: Hybrid – 1 day a month on-site (North & South England)

IR35 Status: Inside IR35

Industry: Public Sector

Interview Process: 2 Stage, MS Teams

Want to join an enterprise project, working for a highly reputable IT consultancy alongside a top Microsoft team? Delivering for a high profile, public services end client.

Please note: Any successful candidate must hold live & active UK security clearance (SC) less than 7 years old.

Responsibilities:

Understanding client business processes and needs and translate them into functional requirements for Dynamics CRM (Customer Engagement) solutions

Design, configure, test, and deploy customized Dynamics CRM (CE) applications that meet the clients' expectations and industry best practices

Provide guidance and support to junior consultants and developers on Dynamics CRM (CE) functionalities and integrations, especially on Power Automate workflows and connectors

Collaborate with other teams and stakeholders to ensure the quality and timely delivery of Dynamics CRM (CE) projects

Troubleshoot and resolve any issues or bugs related to Dynamics CRM (CE) applications

Provide training and documentation to end-users and administrators on how to use and maintain Dynamics CRM (CE) solutions

Travel as required for the project

Key Skills:

• Active & Live SC Clearance
• Min. 5 years of experience in Dynamics CRM (CE) consulting, including design, configuration, testing, deployment, and support
• Expert in Dynamics CRM (CE) functionalities and modules, such as sales, service, marketing, field service, and project service automation
• Power Automate experience - creating and managing workflows and connectors
• Client facing experience
• Understanding of Data Governance and Information Protection