Account Manager VA1821

Anabas are a dynamic, National Facilities Management company whose focus lies in supporting corporate office occupiers who look for a great workplace experience. Our teams are trained to deliver an unsurpassed five star visitor experience in both corporate and residential environments.?

We are looking to recruit an Account Manager with a minimum of5 years experience at Reception Manager level or aboveto provide services at multiple client sites, in?central London.

This exciting opportunity has arisen to join our wonderful team in central London. We are looking for someone with a passion for customer service and who is driven to coach and mentor a team of front of house receptionists.

?This is a customer facing role and constant contact with the client will be required building strong relationships and ensuring all standards and targets are met, whilst also conducting site visits, teams and client's meetings.

For this full time permanent role working Monday to Friday, we are offering a salary of£40 to 45K per annum.

Benefits include:-

• 23 days holiday per year (excluding Bank Holidays).
• Medical Insurance.
• Employee Assistance Programme -Anabas employees have access through Health Assured to support and advice on a variety of issues that can impact life.
• Access to Health Assured App -Anabas employees have access to a multitude of resources to aid health and wellbeing.
• Recognition and Reward scheme -Mangers can highlight work well done with a financial reward of varying amounts.
• Cycle 2 Work scheme -Agreat way to purchase a bike & accessories whilst spreading the cost through salary sacrifice (annual income dependant).
• Recommend a friend scheme -Nominate a new Anabas team member to join our already talented team and receive a referral payment.
• Company events.
• Company lap top and Mobile phone.
• Training & development opportunity with a personalised development plan.

Suitable applicants will have strong leadership skills who is excited and dedicated to creating a professional environment for all of our colleagues and client's.

The main purpose of the Account Manager role is to plan, organise and manage the delivery of quality services on multiple high profile corporate accounts in Central & Greater London, with a focus on service excellence and statutory compliance.

Working for Anabas for an exciting and forward looking client in a challenging but rewarding and dynamic environment, you will develop strategies and service delivery solutions to exceed our clients (and customers) expectations, whilst building an engaged and motivated workforce on site.

You will be responsible for building and maintaining effective client relationships, ensuring that services are not only compliant to contractual SLAs/KPIs but also meet and exceed Client and Company expectations.

The ideal candidate will be a self-motivated senior manager with a can do attitude and strong customer service ethic, with demonstrableexperience in Front of House services.

You will have a proven track record on leading and motivating high performing teams effectively, together with strong decision making, negotiating and influencing skills.

Experience of operating in a 5* corporate office environment is essential as is a strong commercial acumen.

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