Luxury Sales Consultant

Here at Miele, we are excited to be opening a new andelegantly designed store in the Grande Arcade in Cambridge.

The Miele brand is synonymous with quality design & innovation, and, in the storewe will consult and advise on theselection of the finest lifestyle appliances for our clients to use in their homes.

Delivering memorable demonstrations, bespoke consultations & exceptional customer service, our Experience Centre's forge the link between Kitchen Dealers, consumers, and Miele, by giving opportunities to close the sale either directly or through our partner network.

Miele Experience Centre's are different to normal retail stores, with lower footfall but higher value customer transactions. We strive to provide a premium experience for every consumer, whether they are kitting out an entire new kitchen, or dropping in to buy some replacement detergents for their washing machine.

In this role you will be...

Reporting to the Store Manager, you will be a natural salesperson and both confident and capable when hosting clients, providing detailed quotes to fit thier needsand delivering memorable instore demonstrations. You willbring an ability to form relationships with clients and manage a longer sales process that could incorporate multiple visits and discussions. Ideally we are looking for sales consultants who have previous experience in lifestyle salesor delivering bespoke solutions in a store environment.

Working as a team you will strive to hit sales targets for both yourself and the team. Our customers are loyal and inquisitive, you will be required to demonstrate multiple communication styles across telephone, face to face and written. You'll be confident and professional with the ability to respond effectively to quotations and queries.

You will bring previous experience of working in a customer facing role and can demonstrate credibility and confidence in what is required. Most importantly you will bring the passion and pride that matches the brand with the ability to affectively multi task. IT literate with the ability to adapt to systems and processes and work really well as a team to achieve great results.

What can we offer you?

As this is a new store we have a variety of shift patterns available.

• Full time -£25,658per annum - 33 days holiday (including bank holiday allowance of 8 days), 37.5hour working week
• Part Time -£13.16for a 22 hours or 15 hours working week - holiday will be pro rata and based on the full time equivalent detailed above.

In additional to pay we offer a performance related bonus scheme,and lunch allowance paid into your monthly salaryas well as a comprehensivebenefits package which covers health and wellbeing, incentives for sales instore and recognition awards for exceptional performance and displaying our culture and values.

Please detail on your application your preferred working pattern and hours

We want you to feel you can join a team where we will help you reach your potential, be respected, and perform at your best.

Miele has a respectful, positive and inclusive culture and working for Miele GB is exciting and rewarding. We employ approximately 350 employees in the UK in all areas of our business and can provide a great foundation to progress your career within the organisation.

If you impress with your ability and can bring energy and commitment to the team, this could be the place for you. If you want to join us on our quest for Immer Besser and further your career, apply now answering our questions and detailing your preferred working pattern.

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