Sys Ops Engineer

At Evri we understand that searching for your first job, your next job, or that big promotion is a huge milestone. Here at Evri we always think about what it's like to be in your position when making those big decisions. It takes courage to make change happen in your life, and we're here to help you with that.

We're here for the first step, the next step, and the big step.

You're not just a number to us. You've got to know you'll love working here. It's as important to us as you ‘being the right fit'. We want to help you feel what it's like to work at Evri, to see the value you can bring to any of our roles, and how we can help you grow. We're never one-size-fits-all. Our careers are as unique as you are.

We are looking for a SysOps Engineer to be responsible for operating and monitoring applications and the cloud-based infrastructure they depend on. You will also be responsible for provisioning infrastructure, managing access rights, credentials and troubleshooting issues.

Evri is leading the way in creating responsible delivery experiences for everyone, everywhere, and that's how we approach our talent development. We're a kind, ambitious and diverse team, always supporting and encouraging each other. Our people are extremely important to our business, without them we wouldn't be where we are today, striving to do the best for our customers and clients. If you like what you hear, then we'd love you to apply!

You will be accountable for:

• Investigating and resolving complex infrastructure related issues within multi-server services and high-availability environments
• Provisioning and configuring infrastructure as mandated by the infrastructure manager
• Patching and maintaining existing infrastructure
• Managing the full lifecycle of user credentials
• Monitoring applications, infrastructure and providing support during releases
• Working closely with the development teams on third line support issues

To be successful in this role you will require the following…

• A degree in computer science, software engineering, or equivalent
• experience
• Knowledge of ITIL at foundation level
• Previous experience of providing customer support
• Knowledge of a trouble ticket system such as ServiceNow
• Experience with configuration management tools and infrastructure as code (we use a mixture of Ansible and CloudFormation)
• Previous experience administering Windows and Linux environments in a
• production environment
• Experience with application containerisation platforms and registry e.g.
• Docker & ECR
• Experience with AWS is essential
• Network skills to support Security Group management, VPN and Direct
• Connect configuration.
• A background in at least one of the following scripting languages (Bash,
• Python, Go) is considered a plus

Why Work Here?

We're constantly looking at ways to become a more inclusive and diverse employer, and our benefits package is important to us. Here's some of what we currently offer:

• Flexible working; work from home, or in the office – whatever suits you. You can also choose your working pattern – if you'd like to work full-time, or part-time, just let us know!
• 26 days + bank holidays, as well as an option to buy and sell up to 5 days holidays.
• Bonus Scheme; an annual bonus that can earn up to £3,000 if you really push the boundaries
• Career progression framework; map out your next steps in your career
• Pension; 3% employer contribution on top of what you choose to commit yourself
• A range of discounts from our clients
• We also have a range of flexible benefits such as additional life assurance, critical life insurances and others to choose from

In addition to this, Evri have recently launched a fantastic new benefit which allows employees to request to work from anywhere in the world for up to 90 days.

At Evri, we know we only grow if our people do too. That's why we're committed to building a truly inclusive and diverse workplace where everyone can bring – and be – their whole authentic selves.

We're on a journey to better represent the customers we serve around the UK. We're committed to removing barriers and ensure that each person at Evri is valued for who they are, and what they bring to our business.

We are Evri. Where everyone is welcome.

We're excited for the future. Let's deliver it together.

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