Senior Digital Systems Engineer

Mastercall Healthcare is an award winning social enterprise organisation providing NHS services accredited by the Social Enterprise Mark. With 28 years experience as an innovative, highly performing, award-winning Social Enterprise organisation, we are passionate about providing the very best patient care at the very best place for the patient.

Our Social Value ethos commits us to ensuring the very best use of the public purse, maximising the return on investment of our commissioners and supporting the NHS deliver affordable, effective, safe patient centred services.

We have completely transformed digital delivery at Mastercall Healthcare over the last 10 years. We have sourced new technology to enhance patient care, harnessing technology to support our award-winning clinical team and advanced digital maturity.

Mastercall are looking for aSenior Digital Systems Engineer to join our team.

The Senior Digital System Engineer will be an experienced technical engineer, with excellent Microsoft server (Azure), VDI, and networking skills. The role holder will be experienced in transitioning organisations into the Azure cloud environment with the ability to supervise and mentor technical colleagues.

The role holder will provide expert technical assistance for Mastercalls cloud infrastructure, systems, networking, and communications requirements and will play a pivotal role in overseeing and mentoring our team of engineers.

This non-exclusive list of duties, which follows, represents the range of tasks which may be required to be undertaken routinely or periodically:

• Design and implementation of data networks, cloud, VoIP solutions, wireless networks, and/or IT infrastructure solutions.
• Responsible for the timely expansion of the IT Infrastructure as required by operations/services project plan.
• Responsible for maintaining a resilient cloud infrastructure
• Supervise & manage a team of Digital System Engineers to support the user base and IT/network/server/communication equipment.
• Provides Servers, Core Switches, Switches, Firewall and Routers support and administration.
• Perform periodic network assessments and network/systems security audits. Routinely inspect processes and ways of working and engage with the senior management team to ensure the team is in a continuously improving posture
• Plan and implement upgrades required to maintain adequate service levels. Participate in the administration and maintenance of all remote monitoring solutions and Infrastructure Management Systems.
• Responsible for the recruitment, training, supervision, and scheduling of IT Infrastructure personnel to ensure technical support is always available.
• Manage technical vendors, contractors, and Infrastructure consultants. Plan and implement service SLAs for IT Infrastructure.
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Please click on the apply now button to be directed to our full recruitment pack. Here you will find full information about Mastercall Healthcare, our services, the role and the team. Please follow the instructions on the 'how to apply' page to complete your application.