Course Coordinator

Job Title: Course Coordinator
Location: Huntingdon
Salary: £25,000 per Annam
Hours: Full-Time Monday to Friday
Contract Type: Temporary to Permanent

About the Role:

Brook Street are seeking an organised Course Coordinator to join one of our clients team in Huntington. The successful candidate will play a key role in ensuring the smooth delivery of courses by managing stock levels, course materials, and maintaining effective communication with both internal teams and course delegates.

Key Responsibilities:

• Organising and managing the training stock room
• Maintaining adequate stock levels for all course materials and kits
• Preparing and updating course sheets to ensure accuracy
• Invoicing customers for courses and chasing payments when necessary
• Taking payments over the phone
• Coordinating with delegates and speakers to ensure smooth course delivery
• Ensuring that all course materials are prepared and delivered on time
• Collecting and processing course/training materials post-event
• Responding to email enquiries in a timely manner
• Liaising with the sales team and other departments as required
• Handling and processing customer complaints
• Answering customer enquiries and directing them to the appropriate department when needed
• Ensuring a positive experience for all customers

Key Skills & Requirements:

• Proficiency in Microsoft Excel - essential for maintaining stock sheets, course data, and managing invoicing
• Excellent organisational skills and attention to detail
• Strong communication skills, both verbal and written
• Ability to multitask and prioritise tasks effectively
• Customer-focused with the ability to handle enquiries and complaints with professionalism
• Ability to work as part of a team and maintain good relationships across departments
• Experience in a similar administrative, customer service, or coordinator role is advantageous

If you are interested in taking on a new opportunity please contact Alison on 01733 968453 or email your CV

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Location: Huntingdon, GB

Posted Date: 9/21/2024