Client Relationship Manager

At AIA we've started an exciting movement to create a healthier, more sustainable future for everyone.

It's about finding new ways to not only better people's lives, but to better the communities and environments we live in. Encompassing our ambition of helping a billion people live Healthier, Longer, Better Lives by 2030.

And as part of our marketing, distribution & partnership team, you'll play a vital part in advancing this movement. From inspiring meaningful connections with customers, partners and other stakeholders, to delivering purpose-led brand positioning and messaging, you'll be making a positive, healthy impact across all channels. You will have a unique and important part to play in helping more people live Healthier, Longer, Better Lives.

So if you believe in inspiring a better future, read on.

About the Role

Join us as Client Relationship Manager!

Responsible for maximising the sales of AIA products and services through brokers to meet individual / team quotas and AIA business objectives

Responsibilities:

• To achieve team sales goal and meet growth targets through collaboration with internal and external parties.
  
• To articulate AIA's proposition to develop new avenue of business & retention of accounts
  
• To build and develop existing relationship with intermediaries
  
• To ensure renewal invitations are issued within 6-8 weeks prior to expiry and timely follow up on negotiations and placement.
  
• Day-to-day account management to ensure accounts are serviced appropriately. This includes timely responses especially on issues and co-ordination between internal departments, clients, intermediaries, TPAs.
  
• Regular intermediary visitations, meetings wherever required. Internal • Identify process improvements to achieve efficiency
  
• Lead, support and motivate team members to achieve individual and team targets Projects
  
• To collaborate with relevant departments to manage projects
  
• Communication Requirements
  
• Customer servicing and resolution management
  
• Work with all departments in Corporate Solutions as well as other Enterprise divisions
  

Requirements:

• Minimum Diploma holder
  
• At least 5 years related Industry Experience
  
• Microsoft office & Powerpoint Skills
  
• Certifications/licenses - HI, M5 and M9, M9A, BCP, PGI, Com GI
  

Believe in better with AIA. If you work at AIA, you play an important part in this movement. Which is why we give you every opportunity to learn, grow and shape your career - your way!

Build a career with us as we help our customers and the community live Healthier, Longer, Better Lives.

You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.


Location: Singapore, SG

Posted Date: 9/20/2024