Administrative Specialist II

Great Opportunity for an Administrative Specialist with excellent customer service skills and MS Office Suite proficiency.

Must have a current TS/SCI clearance and have a currently active polygraph. Will sponsor to updgrade polygraph.

Qualified candidates would be working for ADET (Associate Directorate for Education and Training) Learning Support Services in direct support of the customer and the National Cryptologic School (NCS). Contractors offer support for the training functions that support ADET and the NCS.

Skills needed:

• Prepare and maintain documents/files/folders.
• Record and Maintain data records in Databases.
• Prepare and maintain schedules.
• Prepare and deliver briefings.
• Initiate, track and conduct follow-up for tasking.
• Validate requirements.
• Send out welcome letters in support of synchronous learning events
• Reserve rooms in support of synchronous learning events
• Coordinate site visits or field trips for a program or learning event
• Test the audio/visual (A/V) equipment and computer systems
• Track completion of pre-work from students
• Generate course syllabi
• Provide the administrative remarks to the students, i.e., standard opening remarks, course evaluation process, etc.
• Track down student "no shows" and record it in ELM and ATTRS
• Advise the Curriculum/Program Manager of possible changes in course requirements (enrollment increases, facility changes, etc.)
• Submit requests to obtain new course designators
• Enroll/withdraw students
• Prepare course/event completion certificates and obtain appropriate signatures
• Prepare and maintain course folders in the shared drive
• Prepare and maintain official hard copy course folders
• Communicate with external students in the Intelligence Community (IC)
• Set-up student and instructor computer accounts/passwords
• Submit requests to clean-up files on computer systems after each class.

Requirements:

• One (1) year experience participating in a synchronous learning environment
• Four (4) years in Microsoft Office Suite of products and have basic application trouble-shooting skills.
• Four (4) years of customer service skills/principles.
• Will eventually obtain MS Office and Customer Service Cert. Flash pays.

Can apply to https://flashtg.com/flash-technology-careers
or send resume to dmagruder@flashtg.com.

Some of our benefits include:

401(k) with 6% company match - VESTS IMMEDIATELY
Medical Insurance (with HSA and HRA options)
Dental and Vision Insurance
Life and Disability Insurance
Complimentary AURA Identity Theft Protection
Tuition/Certification Reimbursement
Paid Time Off
Referral bonuses
And more!

Location: East Case, MD, US

Posted Date: 9/19/2024