Immigration Host Chinese Speaker

FirstCall Aviation is hiring...............

• Exciting career move
• Airport Work Opportunity
• Permanent positions

We are excited to offer yet another opportunity at Gatwick Airport as an Immigration Host.

The main aim of the role will be to assist and guide all arriving passengers to present themselves to the UK Border as quickly and efficiently as possible.

Main Duties:

• Manual completion of each queue time onto the daily queue time report. To assist and guide all arriving passengers ensuring they are processed through the correct channel depending on the document they possess or their port of last departure.
• To assist all eligible passengers on the electronic passport gates or through to the referrals desk where passengers are refused on E passport gates.
• To Identify and guide all passengers that require assistance down the Assistance Lane to get them processed by the relevant UK Border Force Officer.
• Continuous monitoring of the E passport gates which should not be left unattended at any time.
• Manage the barriers in the uni-feed ensuring they are pulled at the appropriate times in order to maintain the flow to the queuing system. Barriers should be undone when needed and extended when required.
• Support the Team Leader in any decisions or changes that are implemented.
• Provide feedback on operational issues and processes to help improve performance. Ensure that equipment provided is maintained, allocated and used correctly.
• Be flexible with shifts as per the needs of the business.
• Record queue times on the relevant queue time report.

Shift Pattern:

4ON 4OFF

• 06:00-16:30
• 16:30-03:00

4EARLIES - 4OFF - 4 LATES - 4OFF

We have an exciting benefit for First Call Contract Services workers.

The app is called Hive 360, and is available from both the Apple Store and Google Play Store free of cost. The app boasts a wide range of discounts/benefits available for you to use, such as:

• Discounts on High Street and Online retailers
• Discounts on various gym memberships
• Mobile phone savings
• Access to a 24/7 NHS Approved GP Telephone Service
• Mental Health and Health Advice

If this sounds like a team you'd like to join keep reading.

To be successful in the role, you will need:

• To speak chinese language
• To be able to communicate with people at all levels
• To be of a pleasant nature and approachable
• To multitask and remain calm during busy periods of presentation
• Airport experience an advantage but not essential

You will also need:

• Full Airside pass for LGW

Uniform:

• Black trousers/skirt
• White plain shirt
• Black jumper/cardigan
• Black smart shoes
• HiViz (provided)

To get your journey started:

• Call us on 0330 094 7588 or 01784 464464
• email us your CV
• text LGW IMMIGRATION HOST to 07825728745

Your application will take 2 to 4 weeks to process including your security checks from the date of interview.

First Call Aviation is a premier brand in aviation recruitment - speak to our professional consultants who have been in the front line of Aviation to start your journey.

#Recruit #Screen #Train

First Call Aviation is a specialist division of First Call Contract Services Limited

LHRFLT

Job Type: Full-time

Pay: £13.02 per hour

Benefits:

• Employee discount

Schedule:

• 10 hour shift
• 12 hour shift
• 8 hour shift
• Day shift
• Night shift
• Overtime

Experience:

• Customer service: 3 years (required)

Language:

• English (preferred)
• Chinese (required)

Work authorisation:

• United Kingdom (required)

Work Location: In person

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