IT Services Placement

JOB TITLE: IT Placement

LOCATION: Milton Keynes (hybrid 1-3 days in the office required per week)

CLOSING DATE:Monday 30th September 2024

SALARY: £22,250, 27 days holiday plus Bank Holidays, loan car scheme, pension and a discretionary bonus

CONTRACT: June 2025 - June 2026

To apply for our undergraduate placement scheme, you must be studying for an undergraduate degree that requires a placement year. Master's students are not eligible.

Are you technically skilled, proactive and an IT enthusiast? We are looking for an IT Undergraduate to join our team, rotating to three different areas within our forward-focused IT department during your placement. In this role you will get to understand how our business operates, build relationships with other functions, and make a tangible impact through problem-solving and hands-on experience with a range of technologies, systems, and services.

This is what your time at Volkswagen Financial Services might look like:

IT Service Desk:

• Provide first-line support to all users, working to resolve all issues quickly and efficiently, and escalating to the second line of support when necessary.
• Understand and apply where applicable the different methodologies, tools, and processes used in IT.
• Work with business users to determine their requirements and translate them to IT solutions.

Application Management Services:

• Gain insights into application support and management processes
• Assist in resolving application-related incidents and service requests.
• Collaborate with different teams to ensure the seamless operation of critical business applications.

Events Monitoring Team or Specialised System/ Product team:

• Continuously monitor the performance and availability of IT systems and applications using Splunk and AppInsights
• Set up and maintain dashboards to visualize system health, performance metrics, and key indicators.
• Proactively detect system anomalies, performance issues, and security incidents through real-time alerts.
• Configure and manage log data ingestion from various sources into Splunk.
• Design and develop custom dashboards and reports tailored to specific operational and business needs.
• The main responsibilities of working in a specialised system or product team will depend on the teams function and product.

About you:

• Currently studying a degree in IT, or a related field.
• Excellent communicator, both verbal and written.
• Able to take ownership of problems and issues to proactively meet a resolution.
• Flexible in work approach, both independently and within a team.
• Demonstrable knowledge of IT disciplines

What we can offer you:

• Salary of £22,250 per annum plus discretionary bonus and company pension scheme
• A wealth of experience and a fun and sociable workplace to start your career
• You'll be joining a group of 49 undergraduates, so you'll have a large group of peers to work alongside
• Access to Life Skills workshops, designed specifically for you as an undergraduate
• Opportunity to join a discounted loan car scheme
• Physical and mental health support with our onsite Wellbeing Centre
• Hybrid blend of working at our office based in Milton Keynes and working from home

Here's what our process looks like:

• Apply and upload your CV, covering letter and answer a few application questions.
• You'll then be invited to complete a Situational Judgement Test. This is a short multiple-choice question set to understand how you may approach situations.
• If you pass this stage, you will be invited to complete an online video interview where you will have the opportunity to tell us more about yourself.
• If successful, your final step in the journey is to attend an assessment centre at our Milton Keynes office where you will take part in a group exercise, complete a short interview and deliver a presentation. You'll also meet some of our managers and our current Undergraduates to find out more about a placement year with us.

About Volkswagen Financial Services UK Limited:

Our mission is straight forward, we want to be 'The Key to Mobility'. What does that mean? To make getting from A-to-B as easy and simple for as many people as possible.

In our ever-changing world, this can be a challenge, so we aim to foster an openly entrepreneurial, pioneering environment, focussed on your mobility needs.

To truly meet the mobility needs of people in a changing world, our offering goes beyond traditional vehicle financing.

We do this by offering a range of finance and aftersales products on Volkswagen Group vehicles, as well as developing innovative mobility products designed to solve real problems.

Volkswagen Financial Services are committed to being an inclusive employer and we welcome applications from everyone. Diversity and Inclusion is not just a statement for us, and we are nurturing an environment where everyone can be their 100% self. If there is anything we can do to support you during our recruitment process, please let us know and we will support you as best we can.

Our undergraduate placement roles do not meet the UKVI's criteria for the skilled worker sponsorship route, therefore we are unable to accept candidates requiring sponsorship for this role.

Please do not apply for more than one placement role. This will ensure that you are considered for the placement that you are most interested in, and your skills are aligned to.

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