Head of Operations - Care and Counselling

Are you ready to take on a pivotal role as a Head of Operations within Health and Social Care sector? If so, SCA is looking for a dynamic leader to oversee the operational, regulatory compliance and financial and quality performance of both their care and counselling and wellbeing services. If you have a passion for high quality care and/or counselling and wellbeing and operational excellence, this could be the perfect opportunity for you!

What will I be doing?

As the Head of Operations with SCA, you will be a key leader in our organisation. Reporting directly to the CEO and as a member of SCAs Executive Management Team, you will hold direct line management responsibilities for both Service Managers within SCA Care and Options Wellbeing

You will drive the achievement of strategic objectives for both service areas by undertaking high level analysis of the care, counselling and wellbeing landscape, ensuring effective governance and compliance with key stakeholders, whilst building and managing trusting relationships to a sustainable business model.

What will I need?

Our Executive Management Team are inspiring leaders and passionate advocates for both our colleagues and the individuals we support, across all of our services. To be successful in this role you will:

• Have substantial experience as a senior leader within the health and social care, ideally within the charitable and/or NHS sector.

• Be results focused; the ability to work proactively, plan, organise, optimise resources and complete targets within agreed timescales.

• Experience of managing complex and high profile projects including data management, project planning, monitoring and evaluation, project control and project management.

• Financial acumen experience in budgeting, financial planning and developing business plans to support organisational growth, ensuing financial sustainability of service provisions.

• Experience of tendering development and contract management.

• Have the ability to demonstrate effective people management skills through delegating, empowering, motivating, and coaching to empower and develop high performing teams, promoting a culture of excellence and continuous improvement.

• Have a demonstrable understanding of the requirements of both the CQC and BACP compliance standards and ethical frameworks in the health and social care sector.

• Understanding of safeguarding procedures, incident reporting and managing compliance with statutory guidelines.

Why choose SCA?

Social Care in Action is a charity with 30+ years experience serving local communities in southern England. It is made up of several not-for-profit social enterprises providing a range of reliable, person-centred care, wellbeing, counselling, transport and related services.

SCA delivers a mix of publicly commissioned services, and those directly purchased by local people. We involve our communities in setting our priorities and evaluating our impact. By listening to individuals and building trusted relationships, our highly valued staff and volunteers support people with evidence-based, personalised programmes. Our holistic approach to meeting practical, social and emotional needs builds confidence, respects dignity and embraces individuality.

If you are right for this role we will offer you:

• A salary of between £60,000 and £65,000 dependent upon experience

• 27 days annual leave entitlement, (rising with service up to 32 days) excluding bank holidays

• Paid day off on your birthday.so you can relax

• Access to Blue Light Card discounts on high street stores and online in large national and local businesses.

• Excellent refer a friend scheme

• Employer contributory pension scheme

If this sounds like the career move you have been looking for wed love to hear from you.

If you would like to be a part of our welcoming team here at SCA, please apply by clicking the button below upload your CV and a covering letter explaining how you meet the requirements in the skills & experience section of the application. We will then be in touch. If youd like more information or an informal chat about this opportunity, please feel free to get in touch with Ricky Rossiter 023 80 366663.

Please note:

• This role requires an Enhanced DBS Disclosure, which will be obtained for you by SCA.

• SCA is an equal opportunities employer that values diversity and is strongly committed to providing equal employment opportunities for all employees and applicants for employment. We welcome applications from people from Black, Asian and Ethnic Minority backgrounds.

• SCA is Disability Confident Committed and we guarantee to interview all applicants who let us know they have a disability and meet the minimum essential criteria for this role. SCA has been awarded this symbol by Jobcentre Plus to recognise our commitment towards the employment, retention, training and career development of disabled employees.

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