IT Technician

ICT technicians work by themselves and as part of teams, depending on the size of the school and its ICT requirements. Their day-to-day work usually involves:

maintaining the school's network
installing new software and upgrading existing applications
providing technical support for teachers and pupils
running diagnostics
maintaining and developing the school's website and intranet
maintaining hardware peripherals (e.g. scanners, printers, external drives)
purchasing kit
ensuring internet systems are safe and offer full child protection
training teachers and students
liaising with suppliers on maintenance or licensing dealsSkills and experience you'll need

knowledge of operating systems, networking, hardware and software commonly used in schools
good problem-solving skills
good organisational skills
the ability to explain problems and solutions clearly to non-technical users
the ability to prioritise, work under pressure and meet deadlines
a patient and methodical approach
the ability to work alone or as part of a team
an awareness of health and safetyEntry requirements

It is up to schools and local authorities to decide what qualifications and experience applicants need to have, so it is important to check locally. Some may employ people on the basis of their experience alone. Others may require a qualification such as a degree.

The Level 2 Award in Support Work in Schools is not specifically related to ICT but will give you a good understanding of what it is like to work in a school environment. This award is solely theory-based and does not require a placement in a school

Location: Merton, GB

Posted Date: 9/16/2024