Interview Supervisor

RSR is a public safety & enterprise security recruitment specialist.

We assist public safety employers to find the right talent.

We assist all employers when they want to source public safety and enterprise security skills and experience.

RSR Public Safety are currently recruiting for a permanent Interview Supervisor for a client based in Twickenham, West London.

Job Summary:

Provide management and leadership to the process of interviewing applicants for visa and citizenship programmes. Ensure the ethical delivery of optimum results in accordance with FACT’s defined objectives. Assist in maintaining the established interview process, recruiting and training staff, and improving processes and techniques to produce the highest quality results in the most efficient and cost-effective manner. Develop documentation to record the interview process and assist in ongoing development. Enhance and maintain effective relationships with clients and partners. Provide technical and operational support to new business opportunities.

Location: Twickenham (Office based)

Contract: Permanent

Salary: Competitive

Vacancies: 1

Main duties and responsibilities

• Manage the interview process from inception to conclusion
• Manage staff workloads and ensure timescales are set and adhered to
• Line management of Interviewers and administration staff
• Apprise the Investigations Manager and COO as to the progress of the interview process and other relevant company business matters
• Ensure that all interviews are logged and invoiced correctly and that data is collated and managed in accordance with data protection and GDPR
• Produce regular management performance data
• Assist in promoting FACT’s services to current and potential markets and clients
• Manage personnel issues within the Interview team
• Manage staffing levels
• Ensure staff are recruited, trained and technically skilled to the standard required

Person Specification

• Previous experience of planning and conducting investigative based interviews
• Mid-level leadership and management experience
• Ability to work to deadlines with high volumes of work
• Experience in investigations, intelligence analysis, OSINT methods, and other physical and online tools and techniques
• Excellent written and communication skills
• Integrity, impartiality and demonstrable good judgment
• Energy, drive and resilience
• Previous experience of Due Diligence is desirable

Benefits

• Salary sacrifice pension
• Life Assurance Scheme
• Company Sick Pay Scheme (CSPS)
• Health Care Cover
• 25 days holiday increase to 30 days over five years’ service
• Contribution to gym or fitness centre membership per month
• Season Ticket Loan
• Bike to Work Scheme
• Years of Service benefits:
• At 5 years voucher of choice
• At 10 and 20 years additional paid annual leave
• Additional day of leave for your child starting school
• Additional day of leave when getting married
• Access to an employee benefits portal with discounts from the weekly shop to days out and an on-demand GP

If you would like to be considered for this position and have the relevant experience, then please email your CV to luke.martin@rsg.ltd

Due to the high volume of applications received, if you do not hear from us within 7 working days, I am afraid your application has been unsuccessful.

RSR Public Safety is member of the Red Snapper Group.

The Red Snapper Group acts as an employment agency (permanent) and as an employment business (temporary) - a free and confidential service to candidates.

The Red Snapper Recruitment Group is an equal opportunities employer.