Payments and Business Support Manager

At the Department of Justice and Community Safety, we’re looking for people who want to make a difference. People who take pride in their work. People who get things done. People who are committed to making Victoria a safer place.

We embrace diversity and strive to have a workforce that reflects the community we serve. We’re all about recruiting the best people, regardless of gender, age, disability, religion, sexual orientation or cultural background. If you think you can do the job and would be a good fit for our department, we’d love to hear from you.

The department is committed to the safety and wellbeing of children and recognises that children’s rights need to be respected, their views welcomed and valued, and their concerns taken seriously and acted upon.

If you require adjustments to the recruitment and selection process, or require an alternative format to any of the application material, please don’t hesitate to get in touch with the contact person listed on this ad.

For more information on working with us and our recruitment process, please visit justice.vic.gov.au/careers

We’re proud of the important work we do across Victoria. Want to be part of it?

• Lead a small team to coordinate, review and approve financial assistance payments, and contribute to the delivery of an inclusive, trauma informed and victim focused service.

• Lead business support functions, including operational budgets, performance reports, briefs for the CEO and contribute to the Financial Assistance Scheme (FAS) annual report to Parliament.

• Ongoing position, VPS6: salary between $130,673 - $174,869 + Super

The Department of Justice and Community Safety is seeking a Payments and Business Support Manager to oversee the Financial Assistance Scheme's high-volume payment function, and resolve issues to ensure efficient payment of assistance to victims of crime.

About the Business Unit

This is an exciting opportunity to deliver a major new initiative for victims of crime. The FAS is a landmark reform that will replace the judicially based Victims of Crime Assistance Tribunal with an administrative scheme that prioritises the needs of victims and supports their recovery from violent crime.

The FAS is highly anticipated by victims and stakeholders and represents a major leap forward in the Victorian Government's response to victims of crime. Established under the Victims of Crime (Financial Assistance Scheme) Act 2022 the FAS will provide financial assistance through a simple and easy to navigate process that is fair, sensitive, and responsive to victims' needs. It will acknowledge harm done and be trauma informed, with a priority focus on being inclusive and culturally safe.

Reporting to the FAS Senior Manager – Operations, you will be responsible for leading a small team to coordinate and approve financial assistance payments. This includes quality assurance, continuous improvement, auditing, and reporting for the financial a