Internal Communications Manager

We are working with a fantastic organisation on a number or roles.

This role will sit as part of the Internal Comms team whose purpose is to connect people to the strategy and help them understand how their role contributes to the delivery of the strategy. They do this by working with senior leaders to help them develop their communications plans in support of the key business priorities and encouraging their people to share their feedback, ideas and experiences.

JOB PURPOSE

The position reports to one of the Internal Communications Campaign Lead and is part of the wider Internal Communications department.

To support the business priority campaigns by defining and prioritising strategic comms objectives – to design, implement and measure internal communications plans while always considering and focusing on activities and priorities that support our frontline.

JOB ACCOUNTABILITIES

• Develop and deliver internal engagement campaigns to support business objective
• Write, edit and distribute creative and engaging messages and content
• Manage production and design of assets with external vendors when required
• Collaborate with the Content and Channels team to produce additional content for our internal comms channels by actively sourcing news from our front line communities that is aligned to our strategy
• Provide strategic advice to key stakeholders on the most appropriate and best practice methods for delivery of key messages including for virtual and in-person stand ups and events
• Provide operational communications project support where needed
• Continuously monitor key trends and themes in our frontline audiences to help shape meaningful engagement opportunities
• Build and maintain a strong relationship with key stakeholders
• Understand the sentiment and needs of the audience by keeping your ears to the ground and by monitoring and responding to the data.

KEY SKILLS REQUIRED

• Minimum five years’ experience in Internal Communications
• A creative thinker who can develop and implement ideas in line with airline culture
• Experience of acting as a ‘communications consultant’ with an understanding of how to define business driven, results oriented internal communications plans.
• Experience of working closely with senior management and influential stakeholders
• Confident, articulate with excellent listening skills
• Strong interpersonal skills and good presenter – able to make recommendations with gravitas and inspire confidence in others
• Assertive and able to deal with difficult people and situations
• Excellent planning and organisation skills; good project manager
• Excellent negotiation and influencing skills
• Excellent writing and editing skills
• Ability to deal with pressure, cope with large workload, multi-skill and juggle
• Ability to deal with conflicting agendas and fluctuating priorities
• Practical, tenacious, resilient, energetic and enthusiastic
• Familiarity with the airline or transport industry would be advantageous

Due to a high volume of applicants, we are unable to respond to everyone. We will get in touch if you are successful in your application.

VMA GROUP is a leading international interim, contract, temporary and permanent recruitment and executive search specialist. We are specifically focused on providing support to the communications, marketing, digital and change communities.

Our specialist practice areas cover: communications, corporate communications, internal communications, change communications, PR, media relations, financial communications, CSR, public affairs, investor relations, marketing, brand, digital marketing and agency services.

We have a reputation for providing expert consultancy services and advice, supported by in-depth knowledge of the professions we recruit for. Our thought leadership and benchmarking studies have become go-to resources for the communications, marketing, digital and change industries, supporting planning and decision-making for organisations of all shapes and sizes.

In the UK, VMA GROUP has offices in London, Bristol and Manchester and in Europe, VMA GROUP has offices in Amsterdam and Brussels, but we work with organisations and individuals on a global basis.

VMA GROUP is committed to equal opportunities and is an Inclusive+ Recruiter.