Electronics Manufacturing Support Specialist

Who are we? At Alert Labs, we are passionate about saving natural resources, protecting our customers’ properties from water damage, and improving the operational efficiencies of cities, school boards, restaurants, and insurance companies. Alert Labs builds affordable, reliable, sensor networks that protect our customers’ homes and businesses while helping them conserve water and electricity. We bring the benefits of IoT to customers of all technical levels. By being thoughtful and elegant in our design we develop products that are friendly and easy for anyone to deploy and use. We are passionate about what we do and are driven to create great solutions. We value results, not hours worked. We offer a flexible work schedule that allows you to maintain a healthy work/life while delivering exceptional results. We believe that innovation comes from every member of the team and that the best designs combine technical skills with creativity to achieve great results. We provide an open environment that will allow your job to grow with you. What are we looking for? Alert Labs is seeking a highly motivated individual to join our Manufacturing assembly team. With a formal electronics background and strong communication skills, the successful candidate will focus on reverse logistics for line fallout and field returns, including working with our third-party distribution partner to disposition product returns. The successful candidate will be one who is able to work independently as well as within a team. They will be organized, motivated, and will bring a proactive methodology to all their tasks. The ideal candidate will have 1 to 3 years’ experience in a technical role(s) within an electronics manufacturing environment with experience in product assembly, product debug, and product repair. Responsibilities: Debug & Repair: Perform first-level debug and repair of manufacturing line fallout. Field Returns Analysis: Conduct first-level analysis, root cause identification, and disposition of field returns. Coordination with Third-Party Distribution Partner: Provide direction to third-party and ensure timely processing of the disposition of US-based returns. Coordinate shipments to and from our US-based third party to support US-based distribution. Technical Support: Provide basic level technical support for production line equipment and applications. Solder Repairs/Reworks: Perform PCB assembly level solder repairs and reworks to support development and production needs. Project Management: Manage small projects related to product reworks and other manufacturing-related tasks that require a champion. Product Assembly: Assemble products as needed to support urgent business priorities. Skills and Education: Education: Post-secondary education with a focus on electronics. Experience: 1 to 3 years of experience in a technical role within an electronics manufacturing environment, including product assembly, debug, and repair. Technical Skills: Experience with PCB level soldering and electronic product repair. Project Management: Ability to manage small projects with multiple actions and priorities. Analytical Skills: Strong analytical thinking and attention to detail. I nitiative: Excellent initiative and ability to work independently. Communication: Strong communication skills and the ability to work collaboratively across multiple functional groups. This role is perfect for someone who is organized, motivated, and enjoys working in a team. If you have the required skills and experience, consider applying to be a part of Alert Labs' dynamic team.

Location: Kitchener, CA

Posted Date: 7/2/2024