Learning and Development Coordinator - Ref24179

Learning and Development Coordinator – Salford Quays

Marlowe Fire & Security are the fastest growing fire & security business in the UK. From initial design, supply and installation, through to ongoing maintenance and monitoring, we maintain the capability to help prevent, detect and monitor Fire and Security risks for our customers up and down the country. We are currently looking to appoint a new Billing Administrator located at our Head Office in Salford Quays.

Basic Salary – upto £25,000 per annum depending on experience

Pension, Life Assurance & much more. – Please see our generous remuneration packages below

Marlowe Fire & Security’s Learning and Development Coordinator's

Report to the Learning and Development BP, you will be responsible for all administrative duties for the Learning and Development Department, this includes use of MS Office and working with cloud-based Learning Management portals and databases.

• Deliver a first-class customer service for all our internal customers, ensuring all contact/queries are responded to and questions answered in a timely manner
• Build strong relationships with our internal customers, learn about the business, and understand what training needs are required within different departments
• Coordinate internal and external training courses and work closely with external training providers, building good rapport and be the go-to contact for queries
• Support the delivery of the company induction to all new starters
• Ensure the maintenance of training records for all team members across MFSG, and support the delivery of the training section within the HR Information System
• Evidence specific competencies to customers when tendering for new contracts. Mainly specific fire or security systems.
• Maintain all L&D systems with the most up to date information
• Administer learning platforms
• Create reports using data from L&D systems for individual departments and to support the L&D board report submission
• Raise purchase orders and be responsible for invoice queries
• Administer and keep up to date the Apprentice Levy pot for MFSG
• Manage training inbox and post, ensuring all communication is responded to in a timely manner
• Set up training environments and support the launch of training initiatives and interventions across the Group as required
• Support the cost analysis of planned programmes to keep within budgets, continually assessing the return on investment.
• Ensure the delivery of Learning and Development projects are delivered as per the Learning and Development Plan and the HR ACE strategic plan
• General admin tasks and any other ad hoc duties and project work appropriate within the role.

Requirements

Who We’re Looking For

Marlowe Fire & Security consider our people our greatest asset. All we ask is that every Team Member take pride in what they do and demonstrate commitment to delivering the highest level of service to both external and internal customers. Therefore, in addition to having all the usual attributes of a great Marlowe Fire & Security employee, such as; a positive attitude, excellent communication skills, well presented and professional at all times, ability to work alone and as part of a team….. For this specific opportunity, we are looking for candidates who offer:

• Outstanding verbal and written communicator
• High level of attention to detail in all work
• Highly organised and can work independently and proactively
• Confident working on multiple projects simultaneously
• Ability to prioritise own workload
• Proficient in Microsoft Office Suite, especially in Excel, Outlook and PowerPoint
• Personable, and has a strong work ethic
• Awareness of tact and diplomacy when engaging with stakeholders

Benefits

How we Attract, Reward & Retain Our Employees

At Marlowe Fire & Security we recognise the importance of fairly rewarding our employees. We go above and beyond with our remuneration packages that not only meet the needs of a challenging economic climate, but we offer packages, benefits and incentives to support the broader needs of our people making their everyday lives and futures more comfortable.

• Basic Salary – upto £25,000 per annum depending on experience
• Royal London Pension
• Life Assurance 4x Salary
• Paid Holidays plus Bank Holidays
• Additional Day holiday for each full year of completed service (up to 25 days)
• Additional Birthday Holiday
• Paid Candidate Referral Scheme – up to £1,000 per referral, unlimited referrals.
• Mental Health & Well-being Scheme
• Employee Recognition Scheme
• Development and progression opportunities
• Free, secure on-site parking
• Free, on-site gym

A Little More About Marlowe Fire & Security

We operate nationally, across all industries in both commercial and domestic sectors, delivering a fire and security solution that responds to our customers particular needs. Our solutions are developed according to the industries we serve, addressing their unique compliance requirements, supporting them in maintaining their sites security and protecting their people. We have the luxury and benefit of being part of a wider group of businesses within the Fire Protection, Security & Building Management Systems industry, allowing us to share best-practice, learning & development academies, Human Resource specialists and knowledge for constant improvement across the critical service industry.

Big enough to provide but small enough to care.

Our Business Include:

1. Marlowe Fire & Security marlowefireandsecurity.com
2. Alarm Communications acl.uk.com
3. Griffin Fire acl.uk.com
4. Clymac clymac.co.uk
5. FAFS Fire & Security fafsfireandsecurity.com
6. MJ Fire fafsfireandsecurity.com
7. Marlowe Kitchen Fire Suppression marlowefireandsecurity.com
8. Morgan Fire Protection morganfire.co.uk
9. Victory Fire morganfire.co.uk
10. Marlowe Smoke Control marlowe-aov.co.uk
11. Hadrian Technology marlowefireandsecurity.com

Equal Opportunities

We strive to create a diverse, inclusive environment to encourage all our employees to be themselves. We celebrate what makes us unique and believe that adopting a culture of inclusion helps us to best serve our customers. We are committed to supporting equal opportunities, please inform us if you require any reasonable adjustments to enable you to participate in the recruitment process.

Right to Work

Regrettably, we are unable to offer Right to Work Sponsorship.

If you do not currently have the Right to Work in the UK or will need additional support to extend your current Right to Work status, your application cannot be considered.